Monthly Maintenance and Support Contracts

$19.99/monthly or $200 yearly ($40 saving) INCLUDES:
- Remote
maintenance work on 2 Home Computers (spyware,
virus, adware, system & software updates, TUNE-UPS, CLEAN-UPS)
- (Each PC is estimated to require at least 1.5 hour of active remote attention per month: 2 PC’s = 2 hours estimated remote maintenance/month)
- Phone/remote Support for 1 hours (please reserve for important system failures only!)
- Required on-site visits will be at current hourly rate, Extra phone support will be $20/hr.
$295/month INCLUDES:
- Remote
maintenance work on All Office Computers [every other week] (spyware,
virus, adware, system & software updates, TUNE-UPS, CLEAN-UPS, and
removing junk software that employees install)
- (Each PC is estimated to require at least 1.5 hour of active remote attention per month: 10 PC’s = 15 hours estimated remote maintenance/month)
- Phone/remote Support for 10 hours (please reserve for important system failures only!)
- Required on-site visits will be at current hourly rate, Extra phone support will be $25/hr.
$345/month INCLUDES:
- Remote
maintenance work on All Office Computers [every other week] (spyware,
virus, adware, system & software updates, TUNE-UPS, CLEAN-UPS, and
removing junk software that employees install)
- (Each PC is estimated to require at least 1 hour of active remote attention per month: 10 PC’s = 15 hours estimated remote maintenance/month)
- Phone/remote Support for 10 hours (please reserve for important system failures only!)
- 25gb
of Remote Online Backup Space for use with Managed Online Backup
Service (scheduled to run daily or at longer intervals to backup up to 2
PC’s of choice)
- Required on-site visits will be at the current hourly rate, extra phone support will be at $25/hr.
$395/month INCLUDES:
- Remote
maintenance work on All Office Computers [every other week] (spyware,
virus, adware, system & software updates, TUNE-UPS, CLEAN-UPS, and
removing junk software that employees install)
- (Each PC is estimated to require at least 1 hour of active remote attention per month: 10 PC’s = 15 hours estimated remote maintenance/month)
- Phone/remote Support for 10 hours (please reserve for important system failures only!)
- 50gb
of Remote Online Backup Space for use with Managed Online Backup
Service (scheduled to run daily or at longer intervals to backup up to 3
PC’s of choice)
- 2 FREE hours of on-site service in case of a system failure
- Extra on-site visits will be at current hourly rate, Extra phone support will be $25/hr
Notes:
- Prices are guaranteed for 1 year only
- We are not responsible for intentional damage or down time or failures resulting of physical damage and carelessness to the computers
-The response time after a request for a service has been placed must be agreed upon. The usual response time is 4 hours or less.
-
If requested, logs will be can provided at the end of the month to
show hours and corrective actions applied on specific computers.
- Managed Online Backup Service: basically means a Tekkies
monitors the backups everyday to make sure they are backing up
everything! And that you have an option to receive a daily/weekly email
log to see whether or not the backups completed successfully. Your
data is encrypted by a password and “locked” even against the remote
backup server, you basically don’t have to
worry about swapping tapes and worrying about people having access to
your backup tapes and private data. |
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Tekkies
1393 Newcastle Ct , Bartlett IL 60103
Chicago North
Tekkies & Mobileshack
1972 Tower Dr.
Glenview, IL 60026
224-521-0089
Chicago South
Tekkies & Play n Trade
7784 S. Cicero Ave
Burbank, IL 60459
708-423-7529
Tekkies & Play n Trade
6324 W. 95th St
Oak Lawn, IL 60453
708-599-5800
Tekkies & Play n Trade
9291 W 159th St
Orland Hills, IL 60487
708-349-9100
Ask About
Sameday Service
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